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Great service, profesional and safe driver. On time, non rush service, great music system. Really great limo experience! Driver Took the time and out of his way to accomodate us. Highly recomend to anyone! We will have Flying Lion in a speed dial!
I have used Flying Lion Limos services twice in the last month. Both limos they sent were nice, on time and fairly priced. We had Avery as our driver on both occasions. He was so kind, professional and overall just a great safe driver. I would definitely use their services again, as well as recommend them.
Although the cost of transportation to/from was inexpensive and on time, I felt like a scolded child breaking "rules" that I'd never heard of. Such as, being rushed because of a tightly scheduled airport pickup/drop off between our drop off/pickup, no pets (a small hypoallergenic dog who would sit on our lap), upfront payment, and no food or drinks allowed (which the driver begrudgingly allowed as we had no time). I'd never encountered any of these rules when using multiple other limo companies.
Business Reply May 1, 2015
Dear Krista, Thank you for taking the time to post your review. I apologize that we did not meet your expectations. We do have policies in place regarding allotted times as well as pets as mentioned and unfortunately are unable to accommodate any changes outside of these policies. I am disappointed to see this review online as I feel that we went above and beyond to ensure that you were happy. This included my driver waiting 25 min at the beginning of the trip and an additional 1 hour and 5 minutes on the return. We did not charge for any of this additional time. We did receive another booking shortly after from your family and so were under the impression that you were satisfied enough with the service to pass on our information. We have since seen them several times for a booking. Costumer satisfaction it's our true commitment and our top priority! If you wish to discuss this further, please contact us directly. Best regards.
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