Rui takes the time to explain things to you and as a woman gong to a mechanic, I appreciate that he does not talk down to me because I am not a "GUY". He tells you what needs to be done NOW, what can wait and other issues that he notices and how long you have before they become URGENT. Fair pricing, good service, car always ready within the agreed upon timeline - GREAT place to go have your vehicle taken care of !