From my personal experience there I can definetly say that the facility is in fact leaking, the staff is very rude/harrasses people, the wifi is really slow and the place gets so cold in the winter and hot in the summer. If it werent for the fact that Id lose money from cancelling, that they didnt have the premium membership to allow me to go elsewhere, and that the place was convenient, I would probably never go there again. I am seriously disapointed.