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2066 38th Ave NW, Edmonton, AB T6T 0B9
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Ratings & Reviews - PetSmart

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3.5/5
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    WesleyE496
    By

    I have been a loy...

    I have been a loyal customer at this petsmart for 8 years now since I moved close by. Spent probably over $10,000 here on my dog, fish and frogs. I come in with a faulty product that has failed twice in less than a year. First time I didn't raise a stink and just replaced it. But after the second one failed I figured I would bring it in and see if they could help me out. Of course it has been just over the 90 days and I don't have a receipt. They tell me sorry we can't do anything. Well sorry petsmart I will not be shopping at your stores anymore. Was truly hoping a billion dollar company would really step up and help it's customers out after selling a faulty product, but that's not the case. I will now be going to pet value down the street a little bit more and spending my money there. Thanks.

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    MelanieL360
    By

    Best Petsmart in ...

    Best Petsmart in Edmonton! They even know me & my dogs by name :)

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    lynne2656
    By

    Very helpful staff

    I have been a customer at this store for years and am continually pleased with the service provided. There is always someone to help you out with any questions and concerns you have and to assist you with your purchases. I also have my dog groomed here and am happy with the staff and results in the grooming department as well.

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    anonpjyp
    By

    phone service

    not happy with the time i spent waiting on hold for assistance.

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