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My dog came home so happy, behaving, and pretty! The staff were so professional and I will be using their services again.!
Terrible. The enclosures are small and have too many dogs in them. There is an older woman (with 4 small dogs of her own) I've seen yanking dogs around by their collars. If your dog stays overnight, they are locked in a kennel from 5 pm until morning. I'll never bring my dog there again
The kennels are small and hard. I saw a dog yanked around by his collar very harshly, and another that wa being groomed have his chin yanked on while I waited to pick up my dog who had a nick in her ear. runs are lined with rocks and not grass, I would not take my dog back ever.
Simple grooming of our dogs, did not follow discussed agreements. When addressed with the issue the owner was incredibly harsh and not professional in any manner. If there was a issue in what was requested then consulting is before doing whatever she wanted, would of been preferred. Now we have two dogs with silly looking cuts and no desire to ever do business here again. With all the great groomers in town, I would suggest looking elsewhere.
I wanted to write a review for Muttley Crew especially after reading the other reviews on here. They are all a bit unfair I would say. I have used Muttley Crew before and so have friends and other family members. I trust them completely with my dogs. I have 2 dogs and honestly would not take them anywhere else. Not only does Muttley Crew groom and board but their personal lives revolve around dogs. They breed 2 Canadian Kennel club registered breeds. The Australian Shep and im not sure what the other little breed is. They travel all around the world with them. They know how to groom and raise their own dogs and do it very well, so I trust their ability. They know what a dog or cat emergency is as well. They have given medications to my own dog while boarding and I know that if their was a medical emergency they would not hesitate to call their vet clinic and deal with it right away. Who better to look after your pets well being, then people who themselves own a number of dogs, pets and show dogs. Yes, I agree that the possibility is there for your pet to come home dirty at times from playing with all the other dogs or some of the other trivial complaints listed on here, but how much does that all REALLY matter?? Did your dog have a clean, fun safe environment to stay at while you were off enjoying yourself on a holiday or getaway?? That is what is important. Their safety and well being. Honestly, I dont even care if my dogs are a bit bored while im away(they dont play well with others and are not allowed to play with the other dogs) If they are well looked after, thats all I care about. My advice, go tour the facility. Meet the owners. Talk to them about any concerns or questions you may have. Then make a decision whether you want to take your dog there, I think you may be surprised, the negative reviews are not 100 % accurate.
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