As Canada’s leading integrated freight, parcel and logistics solutions provider, we have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure. The advantages of this size and scale benefit our customers, with more facilities in more regional centres than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, our customers can count on best-in-class service and support from Purolator, wherever they are. We deliver services and solutions critical to Canada’s busiest urban centres. We deliver promises. The promises our customers make to their customers. From timely, dependable package delivery to integrated distribution solutions, we are well-equipped with the size, experience and expertise to meet the sophisticated, high-volume demands of our customers and deliver their promises.
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If a zero was possible, I'd give them as many as possible. My complaints are the same as others: refusal to deliver, no local phone number, and tell me....how do you 'lose' three separate deliveries in one week? Deplorable.
Order Nespresso and it did arrive 3 days later but Purlator did not even bother to leave a note at all. If I did not call Nespresso 5 days later and check it may be send back and miss our order. Terrible service.
Extremely rude staff, when I asked for address to pick up my pkg, she hung up on me! This location sounds like it’s run by a bunch of preschoolers, I will let the Kidney association of Canada to seek a different shipper, this one is garbage!
I couldn't give a lower rating. Company shipped to us by Purolator. They apparently refused to deliver to our address. However, they also didn't contact us to let us know it was available for pickup and returned to sender. Had to get sender to send again. Horrible horrible service. Wish I could give fewer stars!
The worst, I live in a rural address place my full address too and it somehows always ends up there. I live in Princeton and there’s a depo here for delivery’s, and the truck MUST pass through Princeton to get to Penticton, they’re also stupid there as well, putting a hold on it instead of correcting the problem and sending it off the the correct are. Worse company ever for shame 1/5 stars.
