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These guys will take your money then totally fail to communicate. After 3 weeks on unanswered emails, attempting to leave a message on a voice mail that will no longer accept messages, I turned to the BBB. Amazingly I received a response within 24 hours!!! Terrible customer service and communications.
Terrible customer service!!!!!!
I would like to share my experience with King Power boards, I received my shipment on time as stated which i appreciate. The ordering was smooth and will be testing my equipment later and letting you know how it is. The downside to all this was no communication from the company after you have ordered, couldnt getting them on phone or email in case you want to verify your purchase or maybe later contact customer support for the product. Its kinda like you order at your won risk.
Absolutely horrible! My son saved up to buy a $360 hover board which doesn’t work (called customer service everyday for a week with no answer, emailed 5 times and NO response). I’ve had to call VISA to make a claim, hopefully we get our money back but my son has no hover board to enjoy this summer...I’ve ordered plenty of things online and never experienced anything like this! I wish I had read the terrible company reviews before we ordered it.
Bought for my 10 year old son he loves it! Does not appear to be cheap. Quality built product. He has drove outside and handles well on ruff surfaces and bumps. Very fast with large foot surface for great handling and stability! Thanks for quick prompt delivery! I would recommend the ProZip Hoverboard to those that are considering a purchase.
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