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We ordered a bedroom set and it’s just been problems after problems they told us it was in and then it wasn’t and now we just got our bed and are still waiting on our dresser and we’re told november 1st also customer service is horrible. i really wish you could give them a 0
Wish I could give a zero. I was present while they delivered my elderly neighbours new couch. The delivery was delayed many times and when it was delivered, customer service was AWFUL. They ruined the plants in the garden, we’re not kind AND LEFT GARBAGE ALL OVER THE LIVING ROOM AND FRONT LAWN. He is an elderly man that could not clean this up. When we called, there was “nothing they could do.” I am disgusted, with all of the customer service. Go elsewhere.
Beware of their business tactics. I was told to pay my purchase in full to secure the stock and delivery which was estimated 4-8 weeks. 4 months and I still don't have my fridge. Every time I call the lady says we'll call you when it's in the warehouse. Lesson learned to never deal with the business who asks for full payment and cannot promise the product delivery. I never thought Bad Boy Furniture was this type of business.
I would give a Zero star if possible. We purchased a dresser from this business last March (one year ago) it took 5 months for it to be delivered and this is how it arrived in the box. We have been the past 8 months trying to find a resolution and NO ANSWERS!!!!! Nobodyyyyy beats Bad Boys with their TERRIBLE CUSTOMER SERVICE! DON'T EVER PURCHASE FROM HERE!!!
If I had option to rate 0 or below that then I would do it. This store is not worth for furniture, the sales person and manager made us to wait for 3hours to book a sofa and finally after delivery the product was incorrect and damaged. When asked to credit back the amount they asked to pick another item from store even though the mistake was from manager. Never recommend this store
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