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Couch is horrible, hard, patches on cushions, took 3 months to get cushions fixed and about 5 times to me house. They are rude over the phone and do not want you calling them. They hand the phone around and do not know any customer service. Nice before ordering of course but horrible service afterwards and got sick of dealing with them. Insulting to Canada by stating Canadian made as all furniture is so cheaply made. DO NOT GO HERE. All reviews are pretty much similar so truth comes out!
I ordered furniture from them 3 weeks ago. At the time of purchase they said it will be here in 10 days. After two weeks when I called I was told we have written on the invoice 3 weeks and you have to wait. Finally I 17 sec call from the store that the delivery is on Saturday between 2-4. I waisted my entire Saturday waiting and had to call 3 times to hear that delivery is next week because their truck brokedown. Terrible service. Take your business elsewhere and save the headache.
My experience with them was nice,what I ordered for was what was delivered to me. They are friendly.
No Star at all! after they get you deposit, they will not care anymore. Dont ever ever go to this store! 3 failed deliveries.. they dont answer phone calls, very rude staff! keep on making promise , no follow up. whoever is the owner of this place maybe doesnt know how his staff relates to their customer. They will be on tv soon for the many complaints they've been receiving. will t attention of Business bureau soon!
Dont want to give any star at all! Worst service ever! Customer service very poor, very rude unprofessional people, not sure how they were given business permit by the city- didnt deliver on time, so many delays! We are still waiting for our order , its been a month now, will report to better busimess bureau (bbb) soon! They dont deserve to run a business here.
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