We stopped at Bien Pho on our way home last evening, thinking that like many other Pho restaurants we've visited for take out, it would be a short 10 minute wait. We sat there for 20 minutes waiting for our food. When I asked how much longer it would be I was told "we can't estimate - it should only be another 5 minutes". Let it be noted there were only 2 couples already eating in the restaurant, and 1 take out order ahead of us. We each ordered a vermacelli meal and shared a order of rice paper rolls with Chicken (2 rolls). After finally getting our food and taking it home I bit into the rice paper roll to find a nice long hair fully rolled into the rice and lettuce. Needless to say we will never be visiting this establishment again.