Universal Driving School

If I could give this place 0 stars I would. I scheduled a driving lesson and my assigned instructor - Hess said he would meet me the next day. Then 5 min. Later he said he sent the wrong text and that the lesson would be in 2 weeks. So I reluctantly agreed. The next day at 1pm he texts me saying hes outside. I wasnt at home and I was looking after my 1 year old son. In the end I didnt get a lesson and he kept my money and wouldnt refund it. Every time I try to phone they never answer.

Do not go with Universal, they do not employ a sufficient number of in-car driving instructors. We have been trying to book in-car driving lessons for my daughter who has already completed the classroom training. Instructors are simply never available. We finally managed to book a lesson in Barrhaven (we live in Westboro). The instructor cancelled the day before. We have been calling for weeks to set up a new lesson, apparently no one is available. Very frustrating experience.

Great driving school

Great Driving Instructors

Do not use this driving school, do your research and find one that teaches the curriculum and treats its customers with respect. After completing all the requirements and being informed by his driving instructor that he had passed, we get a call that it was a mistake and he actually did not pass the in car portion. The owner was rude and treated myself and my son in an aggressive and at times frightening manner. This is the worst treatment I have ever had dealing with a company, STAY AWAY!!!