East Side Mario's
2.7/5
Details
Information
Reviews
Location

Cuisine type

  • Italian,
  • American Cuisine,

Dishes

  • Hamburger,

Features

  • Take-out,

Atmosphere

  • Casual,

Products and Services

  • Restaurants,

Languages Spoken

  • English,
Location
450 King St N, Waterloo, ON N2J 2Z6
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Verify with Merchant

Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - East Side Mario's

How would you rate this business?
2.7/5
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Restaurantica12
By

We came in at a pretty busy time and did not have...

We came in at a pretty busy time and did not have a reservation, but the hostess kindly told us they could have a table ready for 10 if we could wait 15 minutes. We waited 15 mintues and our table was ready. The resturant was packed! and its apparently the worlds largest ESM.. this is a popular place. It was pretty loud, but everyone was having a good time and we were offered as much bread, soup and salad as we wanted, and the waitress was awesome. Althoguht I could tell she was serving 3 or 4 other tables, one other larger one as well, she was still attentative to our needs, checked on us, refilled our drinks, etc. Food came out hot and well prepared, only took about 25 mintues,, great considering the size of our party and the busyness of the night. Will definately go back..probably jsut make a reservation next time to ensure minimal wait time.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

The food was excellent, except that they put...

The food was excellent, except that they put pepper corns in it after asking not to. Service was fast and friendly, except that all the food came at once. The bills were totally messed up, but instead of confuse the poor man, we figured it out and didn't say a thing. The waiter said it was a slower than usual night. I would hate to see a busy night. Other visits have been great and I would definitely go back.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

I dont know why everyone is knocking the bar...

I dont know why everyone is knocking the bar. Janine (our server) is one of the senior staff members there and she treated everyone with the utmost respect. The food was hot and delicious. From a guy who is at Eastsides all the time maybe you should try it more then once and try something new. Overall good atmosphere it does get busy but being a consumer you have to realize that the servers are dealing with alot of different behind the scene stuff and give people some slack.

Atmosphere: 5/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

The service was terrible at this location. The...

The service was terrible at this location. The woman's washroon did not have a working sink. The food vas very good except that the Spinach & Ricotta Milanese was cold. Too bad because it was a tasty dish. We will NEVER return to this location.

Atmosphere: 2/5
Food: 4/5
Service: 1/5
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Restaurantica12
By

The food was fantastic - no complaints, service...

The food was fantastic - no complaints, service was ok - could have been speedier - slow to get the bill. The very best part was the entertainment - a guy and his friend who we learned come there often with the blessing of management, made balloon animals and hats for anyone wanting @ no charge to guests or management - they just come and have fun while we have fun - they said it's their way of "giving back". (So we hired them on the spot to do our Christmas party!) What a fantastic time!!! The whole crowd there at all the tables were of good spirit due to this and we'll be back next time we're in town! Thank you ESM!!! What a great place for parents to bring their kids and have a great meal - and no kids whining!!! :)

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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