Based in Whitby, Canada Windows & Doors manufactures custom windows, steel entry doors and more. We also provide repair services for screens and emergency glass, as well as glass replacements and pet screens. Call us today for more information on our products and services.
A disaster, we had to take 2 days off-and door is not ok, but I couldn't take a 3rd day off. The first time they put a dented jam on the one side---they don't cover any nail holes...it looked like shots fired --it was ridiculous, upon complaining about it they said it was because the door was uneven. They had to order a new section to replace the dented part, and when he came back he used a nail gun and made more indentations. Overpriced, horrible install, horrible service. BEWARE!
After realizing that I was being quoted more that $1000 more than other local companies for the same window, I decided not to proceed. I did ask Clive, the sales person why his quote was so much higher. I wanted to make sure I was comparing apples to apples. He had nothing to say. Please do your homework, and shop around. I hate to see people ripped off.
worst installer ever. i cant believe i paid these guys in full. installer took 3 days to install one window. he wasted 3 daysof my vacation time. he put a whole in my wall & refused to fix it. i called the manager & he made him fix it. wrecked my alarm system on the window. the window frame he installed was cracked. the window seal is defective. he sawed the window frame in the driveway & covered my brand new car with plastic shavings. he didnt even ask me to move the car.
Had a door and large bay window installed and have had nothing but problems since the beginning. They never show when they say they are going to show, customer service is horrible and no one knows what's going on. The bay window was not even installed they way we were orginially told it was going to be installed. Now our door and around the window are leaking cold air in the middle of the winter, and we can't seem to get anyone to come out and stay long enough to fix it. Someone has come out once to fix but didn't have the proper materials and never came back. I would definitely not recommend using them as a company!
This place should be closed down. Door I ordered was 2 months late. They called to say it was ready for pickup so I tried to pick it up but there was no glass in it. They called the following week to say it was ready. Got there to find out the glass was wrong and not available in what I had ordered. The sill plate at bottom of the door was made with rotten wood so now I have to try and replace it before installing door. I had no choice but to keep the door, the company did not care at all.
