Come taste a yummy meal at Windsor's Penalty Box Restaurant. Explore a menu offering hamburgers, priced at 11$ to 25$ and enjoy their casual and family friendly surrounding. They are open nightly from Monday to Saturday. You can get there by bicycle and public transit. The neighboring area is remarkable for its coffee shops, restaurants, parks and merchants.more...See more text
Although I enjoy the food lately every time I’ve tried to go in with my family I’m told it’ll be at least 45 minutes to get food. Maybe the owner needs to make some changes happen since it’s been over 2 years that we’ve been told that they where opening a second location that hasn’t materialized.
Absolutely horrible customer service! Tried to place a simple order for pick up in 2 hours. Woman on phone sounded completely disinterested, and said she cant guarantee anything except that it would not be ready at a time requested- either would have to be made soon to sit out for an hour, or I'd have to wait an hour after pick up time. Had heard terrible things about the customer service at this place, but was ready to give it a chance. Believe what you read about The Penalty Box...
My husband took me there one night to dine, the food was delicious my husband had the smoked ribs to die for and I had the pulled pork, it was the best I ever had! The service was good considering how busy they were, but everyone that worked there were very pleasant. We enjoyed our experience and are looking forward to the next time we go there for dinner.
Awful experience. Over 30 mins past the time I was told I would receive my order for take out. Rude on the phone, rude in the restaurant. Long time customer and will not go back here again.
